PRIMROSE Holdings operates a portfolio of e-commerce sites in a diverse array of industries our proven business model generates online conversions through an intimate understanding of SEO, SEM, social media marketing and the right balance of price, assortment, and availability. Our talented group of young minds continues to generate amazing growth by innovating, iterating and having a healthy dose of data fanaticism. We understand the art and science of insights based product merchandising.
Inbound Call Center Services
Trust your customer contact to our Brand Specialist. Your 800 number. You chat support button. Your email and social media interactions. All critical touch-points where your customer experiences your brand.
Ecommerce Customer Care
A customer services experience impacts the consumer´s perception of you brand, in the social media age, it can also influence more opinions than ever before. That´s why we never forget that our most important goal is to consistently deliver exceptional customer experiences – before, during and after the sale.
Social Media Monitoring
Efficiently monitoring the mentions of your brand on social media can be a daunting task. Having the right response, in a timely manner can help to improve customer service, add brand awareness and increase customer lifetime value.